Subscriptions

There are two main benefits to getting a subscription:

1. You never have to worry about running out of food for your furry friend – we know you’re busy so our subscriptions are designed to be flexible and easy to manage so there’s one less thing for you to worry about.

2. You get a 5% discount on every subscription order

Setting up a subscription is quick and easy. Here's how:

1. Add the products you want to your cart
2. Tick the 'Subscribe and save 5%' option
3. Select the delivery frequency you want and complete your purchase.

You can edit, pause or cancel your subscription anytime without any fees by logging in to your account and clicking on 'Manage subscriptions'.

Of course you can. Just choose the items you want, add them to your cart and check the ‘One time purchase’ box ahead of proceeding to checkout.

To remove products from your subscription:

1. Login to your account
2. Click on 'Manage Subscriptions' where you will be able to swap the product you have for another or add additional products.

With our subscriptions you only pay for the next upcoming shipment. You are charged for you next order on the date your next order is processed.

To see when this is, login to your account and click on ‘Manage subscriptions’.

Your order will be delivered 1-2 working days after the order processing date.

We will always notify you by email a couple of days before your next order is due to be charged. Giving you time to move the delivery date if required.

It’s unlikely but the price of certain products in a subscription could change. We will always email you 7 days before your next subscription order so you’ll always know the current price of your subscription.

To change your payment method:

1. Go to your account
2. Click on ‘Manage subscriptions’
3. Within the manage subscriptions section click on ‘Address & payment details’ where you’ll be able to view your current payment method and change it if needed.

We accept payment from all major credit and debit cards, paypal and Shop Pay. We also accept digital wallet payments from Apple Pay and Google Pay.

You can add an additional discount code to your first subscription order on top of the 5% we already give. All orders after your first order will only get the ongoing 5% subscription discount not the additional first order discount.

To reschedule your subscription, simply login to your account at:

https://www.miraculousmeals.co.uk/account/

Then click on 'Manage Subscriptions'. When you locate the subscription that you would like to reschedule, click 'reschedule' where you will be able to change the delivery date.

Changing your order frequency is quick and easy:

1. Go to your account
2. In your account click ‘Manage subscriptions’
3. Click on ‘Manage this subscription’ underneath the product information
4. Change the delivery frequency and click ‘Save changes’ 

This change will apply to your next upcoming order and all following orders.

If an order has been processed or is being processed you won't be able to change the address but you can for any upcoming orders.

To change your address:

1. Go to your account
2. Click on ‘Manage subscriptions’.
3. Within manage selection click on ‘Address & payment details’ where you’ll be able to view your current address and change it if needed.

You subscription will arrive 1-2 working days after the date it is processed. You will receive email notifications keeping you up to date on the progress of your order.

To pause your subscription:

• Go to your account
• Click on 'Manage subscriptions'
• On the manage subscription page click on 'Upcoming orders' - here you can skip orders so they don't arrive. You also have the flexibility to schedule the date you want the next one to arrive.

To cancel your subscription:

• Go to your account
• Click on 'Manage subscriptions'.
• On the manage subscription page click on 'Manage subscriptions'.
• Go to the subscription you want to cancel and click 'Manage this subscription'.
• At the bottom of the page you'll see a button to cancel the subscription.